What is your Digital IQ? Take our Quiz

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​By Thomas Ross, Founding Partner SSHQ

2021 has arrived!

Take this quiz to see if you and your organization are Digitally prepared for 2021

​With customer behaviors radically changed due to the pandemic, its now or never!

•  Social Selling HQ will score your QUIZ choices (*link button below) to evaluate your Digital IQ and determine your readiness for 2021 
•  As a bonus option you can include your LinkedIn & Twitter profile links from your profiles from which we can give you further recommendations to help you build your networks and grow your business!
• No Obligation to buy anything
• This Quiz is for all those who want to learn more about Digital Transformation from experts. YES, real people!  No auto responders here!  
• Once completed we will score your responses and send you your digital IQ score along with potential steps you can consider next...
• The insights to all of these questions are available once completed at the bottom of the Quiz

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What's so important about my Digital IQ?

Digital versus Analog

Customers are always right!

• This is the premise we start with as this is the new world we live in
• It is now a "BUYER's MARKET" and no longer a "SELLER's MARKET"
• If you accept this, than the next question is, "what do customers want"? 
• There have been many studies done showing that the number one requirement is speed, they want it now
• It makes no difference whether it's a product a service or just an answer to a question
• In fact, it does not matter whether it's B2B or B2C, the number one requirement remains the same 
• Next, they want simplicity and competence, this they will quickly confirm from your online reviews...if you don't have any,

​             your out of luck because it's already over...they, your could have been customers, have moved on...

• From there they want ease of access and helpful follow-up where required 

https://www.pwc.de/de/consulting/pwc-consumer-intelligence-series-customer-experience.pdf

So what has this got to do with my Digital IQ?

• Everything!
• You see, for you to deliver what your customers want means very simply that you have to move completely

            from the, "Analog world", to today's online, real-time, "DIGITAL WORLD"

• This means everything you now do for your customers from the beginning of their journey 

             to the end, has to be practically instant and yet, uncompromising!

• How can you accomplish this? 
• While the actual steps and requirements will vary from company to company, ultimately there is only one way
• Through a complete and ongoing, "Digital Transformation", this is not something you do once, this is something you will be improving

           on from now on as technologies allow you to do so

• Your Digital IQ is the best indicator of how likely it is that you and your company are prepared to take the next steps
• It does not matter what those steps are, if you are not ready they will not "Take Hold" and actually work until you are
• Shortly you will receive your results and these will be accompanied with some recommendations you can begin

             to take in order to catch up with your customers by becoming what they demand!
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Thomas Ross / Certified Digital Transformation Facilitator

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