Account Growth & Client Retention are critical for Business Survival
You already spend a great deal of money on getting new customers, can you afford to lose them?
Worse can you afford to let them languish as poor accounts that no longer grow?
Whether your business is B2B or B2C, there is nothing more important than your customer service
The Heartbeat of Customer Experience!
Customer service today is the heart of customer experience.
By leveraging Social Selling and Social Media you can transform your customer service!
How to Change from being "Reactive" to being "Proactive".
Re-imagined Virtual Customer Experience
A common phrase from many CEO’s over the last 20 years has been, “Everyone is in Sales!”
Today this needs to be re-imagined and re-written as, “Everyone is in Customer Experience!”
For most B2B companies the sales process is as old as their business
No need to spend too much time on this other than to outline what this has looked like for
So let’s look at the most common model for sales, marketing, and customer support systems
THE END OF ANALOG SALES?
The Benefits of Social Selling
Proper social selling generates higher quality leads, increases your sales pipeline, and exponentially increases your closed sales rates with higher revenue sales. Most think of social selling as a process for sales teams only, social selling has expanded well beyond just sales teams and is now a critical component for most all organizations today.
In my experience I would estimate 95% of businesses could execute their social selling program with their current staff!
What is "Digital Transformation?"
Interesting article to write as I realize how bipolar we are when it comes to being Digital
We all assume that everyone has the same understanding as when it comes to digital transformation and social media. In fact most people think they are already digital.
Guide To Dominate Your Market!
Do you want a marketing strategy that is hard and way more difficult for your competitors to replicate?
Yes - Then you need to keep reading on "How to Dominate Your Market" by Rick Rea
Steps to Dominate Your Market
10 Tips How to do Virtual Business Development During a Crisis
Written by Rick Rea "Top 1% Endorsed for Advertising in the US" - LinkedIn
Many don't know that only about 1 percent of all headlines get clicked on? Yes that means 99% of our content doesn't get read! Of the 1% that click on your content only about 20% of them read the entire content.
What Do We Need To Do To Get People To Pay Attention To Our Content?
Everyone Wants to Succeed Online and to Know How To Do It!
Social Selling is not like hunting
6 Reasons To Start A Social Media Advocacy Program Now
Employee & Brand Advocacy Software Press Release
Social Selling HQ based in Fargo, ND, is excited to announce our new partnership with SOCXO.
Digital Transformation and Social Sales Training in North America is now taking the next step by adding world-class Employee & Brand Advocacy solutions to the portfolio as a one-stop-shop solution provider.
Strategic Social Sales Planning for 2020
What is Social Selling
By Emily Woodman Creative author and long time digital marketeer
Take our Social Media Poll
Rick Rea &