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NEWS

​Be In The Know

Master Guide to Dominate Your Market

2/20/2023

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Guide To Dominate Your Market!

Do you want a marketing strategy that is hard and way more difficult for your competitors to replicate? 
Yes - Then you need to keep reading on "How to Dominate Your Market" by Rick Rea

SEO has changed - How to dominate in today's market by Rick Rea Social Selling HQ - Image by Jason Goh Pixabay

Steps to Dominate Your Market


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Digital sales people needed!!

2/13/2023

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Digital Sales People Needed
Certified Social Selling Professional

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10 Reasons Why Nobody pays Attention To Your Content

2/6/2023

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Written by Rick Rea "Top 1% Endorsed for Advertising in the US" - LinkedIn
Many don't know that only about 1 percent of all headlines get clicked on?  Yes that means 99% of our content doesn't get read! Of the 1% that click on your content only about 20% of them read the entire content.
​What Do We Need To Do To Get People To Pay Attention To Our Content?

Everyone Wants to Succeed Online and to Know How To Do It!

10 Reasons Why People Don't Read Your Content

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What is your Digital IQ?  Take our Quiz

2/1/2023

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​​

​By Thomas Ross, Founding Partner SSHQ

Digital IQ Quiz
2023 has arrived!

Take this quiz to see if you and your organization are Digitally prepared for 2023


​With customer behaviors radically changed due to the pandemic, its now or never!
  •  Social Selling HQ will score your QUIZ choices (*link button below) to evaluate your Digital IQ and determine your readiness for 2021 
  •  As a bonus option you can include your LinkedIn & Twitter profile links from your profiles from which we can give you further recommendations to help you build your networks and grow your business!
  • No Obligation to buy anything
  • This Quiz is for all those who want to learn more about Digital Transformation from experts. YES, real people!  No auto responders here!  
  • Once completed we will score your responses and send you your digital IQ score along with potential steps you can consider next...
  • The insights to all of these questions are available once completed at the bottom of the Quiz
​
Digital IQ Quiz

What's so important about my Digital IQ?

Digital versus Analog
Digital versus Analog

Customers are always right!

  • This is the premise we start with as this is the new world we live in
  • It is now a "BUYER's MARKET" and no longer a "SELLER's MARKET"
  • If you accept this, than the next question is, "what do customers want"? 
  • There have been many studies done showing that the number one requirement is speed, they want it now
  • It makes no difference whether it's a product a service or just an answer to a question
  • In fact, it does not matter whether it's B2B or B2C, the number one requirement remains the same 
  • Next, they want simplicity and competence, this they will quickly confirm from your online reviews...if you don't have any,
​             your out of luck because it's already over...they, your could have been customers, have moved on...
  • From there they want ease of access and helpful follow-up where required 
What customers want
https://www.pwc.de/de/consulting/pwc-consumer-intelligence-series-customer-experience.pdf

So what has this got to do with my Digital IQ?

  • Everything!
  • You see, for you to deliver what your customers want means very simply that you have to move completely
            from the, "Analog world", to today's online, real-time, "DIGITAL WORLD"
  • This means everything you now do for your customers from the beginning of their journey 
             to the end, has to be practically instant and yet, uncompromising!
  • How can you accomplish this? 
  • While the actual steps and requirements will vary from company to company, ultimately there is only one way
  • Through a complete and ongoing, "Digital Transformation", this is not something you do once, this is something you will be improving
           on from now on as technologies allow you to do so
  • Your Digital IQ is the best indicator of how likely it is that you and your company are prepared to take the next steps
  • It does not matter what those steps are, if you are not ready they will not "Take Hold" and actually work until you are
  • Shortly you will receive your results and these will be accompanied with some recommendations you can begin
             to take in order to catch up with your customers by becoming what they demand!
​
Thomas Ross / Certified Digital Transformation Facilitator Thomas Ross / Certified Digital Transformation Facilitator

Contact Thomas
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1 Comment

WHAT IS THE FUTURE OF SALES?

4/11/2022

2 Comments

 

THE END OF ANALOG SALES?

The end of analog sales and the beginning of Digital Social Selling
The Future of Sales

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What is virtual training and why it's so important

4/4/2022

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Written By : Thomas Ross

What is Virtual Training Certification
Virtual Certification

Is "Virtual Training" the same as “Online Training?"


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What is Business Development?

4/1/2022

3 Comments

 
By Thomas Ross, Founding Partner SSHQ
What is Business Development?
Business Development has changed!

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3 Comments

Hunters, gatherers, or Farmers? Which is most effective?

3/22/2022

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Social Selling is not like hunting

Social Selling

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How To Improve Sales With Online Customer Service

3/21/2022

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Account Growth & Client Retention are critical for Business Survival


​You already spend a great deal of money on getting new customers, can you afford to lose them?
Worse can you afford to let them languish as poor accounts that no longer grow? 
Whether your business is B2B or B2C, there is nothing more important than your customer service

Improve Sales with Online Customer Service

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THE FUTURE OF VIRTUAL BUSINESS DEVELOPMENT

3/14/2022

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Re-imagined Virtual Customer Experience


​A common phrase from many CEO’s over the last 20 years has been, “Everyone is in Sales!”

Today this needs to be re-imagined and re-written as, “Everyone is in Customer Experience!”

For most B2B companies the sales process is as old as their business
 

No need to spend too much time on this other than to outline what this has looked like for
many years
 

So let’s look at the most common model for sales, marketing, and customer support systems
Virtual Business Development Chart

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Advanced Social Selling Strategy

3/9/2022

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By Rick Rea: Top 1% Endorsed for Advertising in the USA

The Benefits of Social Selling

Proper social selling generates higher quality leads, increases your sales pipeline, and exponentially increases your closed sales rates with higher revenue sales. Most think of social selling as a process for sales teams only, social selling has expanded well beyond just sales teams and is now a critical component for most all organizations today.
In my experience I would estimate 95% of businesses could execute their social selling program with their current staff!
Social Selling Strategy - The Benefits of Social Selling by Rick Rea

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Why do you act differently with business friends vs. personal friends on social media?

3/7/2022

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Being Human is just as important at work as it is in our personal lives

WHY DO YOU ACT DIFFERENTLY WITH BUSINESS FRIENDS VS. PERSONAL FRIENDS ON SOCIAL MEDIA?
Why can't we be FRIENDS?

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What is "Digital Transformation"

3/1/2022

3 Comments

 
​By Thomas Ross, Founding Partner SSHQ
Digital Transformation Key Performance Indicators
If you can't measure it, Don't Do It!

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3 Comments

How To Use Social Selling For Customer Service in 2022

2/25/2022

2 Comments

 

The Heartbeat of Customer Experience!

Customer service today is the heart of customer experience.
​By leveraging Social Selling and Social Media you can transform your customer service!
How to Change from being "Reactive" to being "Proactive". 
How to use Social Selling for Amazing Customer Service

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Your recognition of change today is your success tomorrow

2/5/2022

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Are legacy sales & marketing tactics killing your business?


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Are you digitally transformed?

1/17/2022

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What is "Digital Transformation?"

Interesting article to write as I realize how bipolar we are when it comes to being Digital
​We all assume that everyone has the same understanding as when it comes to digital transformation and social media. In fact most people think they are already digital.
​
WRONG!
What is Digital Transformation by Thomas Ross Social Sales Trainer

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How & Why to use social media for b2b

1/1/2022

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Social Media ROI Calculator
Social Media for B2B

Social Selling for B2B


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Why your customers need to hear from you NOW!

3/18/2020

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What you need to do for your clients during a crisis

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How To Do Business Development During a Crisis [ 10 Tips ]

3/18/2020

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10 Tips How to do Virtual Business Development During a Crisis

10 Business Development Tips During a Crisis

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8 Reasons Why a, "Do It Yourself", Social Media strategy  won’t work

2/6/2020

1 Comment

 
DIY Social Media Marketing

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Social Advocacy: How To Build A Brand Advocate Program

1/13/2020

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6 Reasons To Start A Social Media Advocacy Program Now

Brand Advocacy

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Social Selling HQ enters partnership with Socxo

1/13/2020

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Employee & Brand Advocacy Software Press Release

Social Selling HQ based in Fargo, ND, is excited to announce our new partnership with SOCXO.

Digital Transformation and Social Sales Training in North America is now taking the next step by adding world-class Employee & Brand Advocacy solutions to the portfolio as a one-stop-shop solution provider. 
Social Selling HQ

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It's not just a new year, It's a new decade!

12/24/2019

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Strategic Social Sales Planning for 2020

Strategic Social Sales Planning for 2020


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Social Selling: What is it and How to Increase Sales

12/23/2019

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What is Social Selling

By Emily Woodman Creative author and long time digital marketeer
Selling with social - Be Active on Social Media

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How does social selling work on Twitter, facebook & instagram?

12/11/2019

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How Does Social Selling Work

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